Dunlop

Yes, carpet can be installed over concrete slabs, which is very common in Australian homes built on slab foundations. The key requirement is quality underlay with a built-in moisture barrier to protect the carpet backing from any moisture that may come through the slab. Your Floorworld installer will assess the slab for moisture levels before installation and recommend the appropriate underlay. This is a standard part of the installation process for slab homes across Australia.

Yes, thicker underlay improves the thermal insulation of a carpeted room, helping it retain warmth, particularly when the floor is over a concrete slab or in a cooler climate. Dunlop ComfortCare 10mm underlay carries an R0.24 thermal value rating. In Victoria, Tasmania and the NSW Highlands, where winter temperatures are significant, a thicker, denser underlay can make a noticeable difference to how warm and comfortable a carpeted room feels through the colder months.

For apartments and upper-floor rooms, acoustic performance is the most critical underlay specification. The goal is to reduce impact sound travelling through the floor to the room below. Dunlop ComfortCare has a 26dB acoustic reduction rating and is a well-regarded choice for apartment and multi-storey installations. Many Australian strata buildings have specific acoustic requirements under NCC guidelines. An appropriate acoustic underlay can help bring an installation into compliance. Check your building’s by-laws with the strata manager before choosing your floor and underlay combination.

Dunlop ComfortCare and Dunlop Springtred carpet underlays are made from rebonded polyurethane foam, a dense, durable material produced by compressing and bonding recycled foam. This construction gives it excellent acoustic dampening, thermal insulation and long-term cushioning properties under carpet. Dunlop also offers Timbermate, a polyethylene foam underlay for hard flooring products including laminate, hybrid and engineered timber. Both ranges are available through Floorworld stores.

Dunlop ComfortCare is a carpet underlay: a 10mm rebonded polyurethane foam with a 26dB acoustic rating, R0.24 thermal value and antimicrobial protection. It is designed to go under carpet and is not suitable for hard flooring. Dunlop Timbermate is a hard-flooring underlay made from polyethylene foam with a built-in moisture barrier. It is designed for use under laminate, hybrid and engineered timber floors. Using the wrong underlay for the wrong product type can affect performance and may void the product warranty.

For every roll of Dunlop ComfortCare Underlay sold, five dollars is donated to the Pancare Foundation, which supports Australians living with upper gastrointestinal cancers and funds research into treatment and early detection. This makes ComfortCare a popular choice for customers who want their purchase to contribute to something meaningful alongside its practical performance. Ask your Floorworld store for more details about the donation program.

Warranty terms vary by product and manufacturer. Many hybrid flooring products carry 15 to 25-year residential warranties. Triexta by Redbook offers warranties of up to 25 years on stain and wear performance. Dunlop ComfortCare underlay carries a lifetime carpet warranty when installed with eligible carpet products. Your Floorworld team will confirm the specific warranty for any product you are considering, and can explain exactly what is and is not covered before you purchase.

For engineered timber, HICKORY HOMESTEAD by Australian Select Timbers has a textured matte finish and warm, natural character that improves with age. GRANDOAK HERRINGBONE by AST is a statement herringbone for feature entries and dining zones. RIVIERA OAK by Dunlop is a classic European Oak for timeless interiors. For wool carpet, CASTLE PARK by Victoria Carpets and STONEFIELDS and SALISBURY by Feltex are premium wool loop pile options for luxury bedrooms. For LVT, LOOSELAY LONGBOARDS by Karndean is the go-to choice for larger open-plan rooms where long board formats and no-glue installation are an advantage. Ask your nearest Floorworld store for samples and current pricing.

Yes. Using an incorrect underlay, or installing flooring without the recommended underlay, can affect your product warranty. Some manufacturers specify which underlay products must be used to maintain full warranty coverage. Dunlop ComfortCare underlay, for example, carries a lifetime carpet warranty when used with eligible carpet products. Always confirm underlay requirements with your Floorworld team as part of the selection process, not after installation.